AnkitGems

A Smart ERP for the Global Diamond Trade

INDUSTRY

Diamond Processing & Export

DELIVERABLES

Complete ERP Ecosystem, Web & Mobile B2B Applications

CATEGORY
Diamond Trading
INDUSTRY

Diamond Processing & Export

WEBSITE
Ankit Gems
LOCATION

India | Global Export Presence

ABOUT

Sarvadhi X Ankit Gems: Bringing Legacy Diamond Trading into the Digital Age

Ankit Gems, established in 1985, is a globally renowned diamond processing and export company recognized as an official Export House by the Government of India. With decades of heritage, quality, and trust, the company wanted to scale further under new-generation leadership by fully digitizing its operations.

The diamond trade is complex. Every stone varies by the 4Cs (cut, clarity, color, carat), and pricing fluctuates daily with global markets. Legacy systems and manual workflows slowed down operations, limited client experience, and increased risk of errors.

Ankit Gems turned to Sarvadhi to go beyond a technology vendor, they needed a strategic partner who could unify procurement, pricing, sales, CRM, and exhibitions into a single intelligent ecosystem while preserving the trust and transparency their brand is built on.

Challenges

Expanding a legacy diamond exporter into a digitally agile enterprise required overcoming multiple strategic challenges

1

Modernizing a Legacy Business

Ankit Gems had decades of operational excellence but manual processes and siloed systems limited growth. A modern ERP for diamond trading was required to connect procurement, sales, logistics, QA, and compliance into one transparent ecosystem.

2

Smart Bidding and Client Experience

Global buyers expected a showroom-like digital experience with multilingual access, advanced search filters, and instant certificate previews. Delivering this required a powerful diamond trading mobile app supported by scalable backend systems.

3

Dynamic Pricing for Diamonds

Pricing depends on clarity, carat, cut, shape, and market fluctuations. Manual updates caused delays and errors that reduced trust. A dynamic pricing engine integrated into diamond inventory management software was needed to provide instant and accurate quotes.

4

Real-Time Inventory Management

Inventory turnover was massive but there was no centralized visibility across departments. Without a live diamond inventory management system, teams faced errors, delays, and duplication. Secure role-based control was essential to protect sensitive information.

5

Personalized CRM for High-Value Clients

Client loyalty depended on personalized engagement and tailored pricing. Without integrated CRM and Inventory management software, Ankit Gems could not track preferences or manage long-term relationships effectively.

6

Managing Global Exhibitions

Exhibitions were handled manually leading to missed opportunities in promotions and follow-ups. A dedicated module within diamond trading software was required to digitize booth bookings, client engagement, and event ROI.

Our Approach

Sarvadhi adopted a phased strategy that balanced operational scalability with client experience by combining deep industry understanding

1
Conceptualisation

Market Understanding

Localisation

2
Design

User Flow

Designing

3
Development

User App

Partner App

4
Deployment

Play Store Publishing

App Store Publishing

1

Strategic Requirement Gathering

We worked with leadership and department heads to understand every aspect of the diamond lifecycle. This helped us create a roadmap for ERP software for diamond industry that was aligned with both heritage and global ambitions.

2

Interactive Prototyping

Clickable prototypes were created for the ERP system and diamond trading mobile app. This allowed stakeholders to visualize user flows, refine journeys, and ensure the final build met both client and market expectations.

3

Core ERP Development

We built a centralized ERP for diamond trading with secure role-based dashboards. This connected procurement, QA, inventory, sales, and logistics to improve accountability, transparency, and performance across the organization.

4

Global B2B Applications

Multilingual web and mobile platforms were developed where buyers could search diamonds by 4Cs, view certifications, manage wishlists, and place orders. This digitized the showroom experience and created a scalable global channel.

Solutions Implemented

Sarvadhi delivered a modernized digital backbone, focusing on scalability and precision which addressed Ankit Gems’ most pressing challenges.

1

Customer-Facing Web and Mobile Applications

We developed multilingual B2B platforms that allowed buyers to filter diamonds by 4Cs, preview certificates, and manage wishlists. The mobile-first experience ensured that clients had instant access through a diamond trading mobile app.

2

Dynamic Pricing Engine

A real-time pricing engine was built to calculate costs instantly based on product attributes and demand. This eliminated manual errors and positioned the platform as a transparent ERP software for diamond industry trusted by global buyers.

3

Centralized ERP System

A robust ERP unified procurement, inventory, sales, logistics, and compliance. By implementing a scalable diamond inventory management software, teams gained real-time visibility that reduced delays and streamlined decision-making.

4

Role-Based Dashboards

Every department was provided with secure dashboards aligned to their responsibilities. These dashboards added control, improved compliance, and enhanced transparency within the Inventory management software.

5

CRM and Pricing Modules

A CRM integrated with diamond inventory management system enabled personalized pricing tiers, complete order history, and tailored engagement strategies. This created stronger client loyalty and repeat global business.

6

Exhibition Management Tools

We introduced a digital exhibition module as part of the diamond trading software. With push notifications, automated outreach, and structured follow-ups, Ankit Gems maximized returns from international events.

Is your diamond business stuck in outdated systems?

From procurement to B2B sales, a custom ERP software for diamond industry can unify operations, reduce costs, and accelerate growth. Let Sarvadhi digitize your brand.

Results Achieved

The transformation delivered measurable business impact across performance, efficiency, client experience, and operational cost.

1

Seamless Global B2B Transactions

Ankit Gems now serves clients in multiple countries through a unified digital platform built on diamond trading software. The multilingual experience enabled smooth order placements and significantly faster conversions across international markets.

2

System Performance Improved by Five Times

The dynamic pricing engine integrated within the ERP for diamond trading eliminated manual delays. The new ERP delivered performance improvements up to five times faster than the old legacy systems, driving efficiency across departments.

3

Streamlined Inventory and Sales

With a centralized diamond inventory management system, inventory visibility improved drastically. Departments now collaborate without bottlenecks, cutting turnaround times by over 60%.

4

Personalized Client Experience

The CRM integrated with Inventory management software enabled tailored pricing tiers and complete client histories. This strengthened engagement, improved repeat orders, and built stronger global relationships.

5

Legacy Data Migration

All legacy systems and records were successfully migrated into the new ERP software for diamond industry. The migration was completed with 100% accuracy and zero data loss, ensuring business continuity.

6

Reduction in Server Costs

By deploying on modern cloud infrastructure, Ankit Gems reduced its server and hosting costs by 70%. This made the new diamond inventory management software both cost-efficient and scalable for future growth.

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Let Us Proudly Proclaim! Sarvadhi is Now Official Webflow Professional Partner
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Let Us Proudly Proclaim! Sarvadhi is Now Official Webflow Professional Partner
Webflow
Sarvadhi is Now Official Webflow Professional Partner
arrow

It is great news that we have to share with you today as Sarvadhi has become a Webflow professional partner.

A Customer-Centric Approach
Customer Success
A Customer-Centric Approach
arrow

Learn how design thinkers are focused on creating an ideal future and working towards it by setting the track, rather than just focusing on the problem.

Power of Personalization
Customer Success
Power of Personalization
arrow

Find out why personalization is key to delivering a great customer experience, and how it can help your business build strong relationships and drive growth.

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CEO, Nonprofit Organization

Sarvadhi Solutions Private Limited successfully delivered a bug-free and enhanced biblical meditation app. They communicated frequently and promptly via Slack, ensuring an effective workflow. The team's excellent communication and responsiveness throughout the project were hallmarks of their work.

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The application has successfully reached 15,000 users in its early stages. Sarvadhi Solutions Private Limited has provided real-time quality work. They have been flexible in encountering problems and offered efficient solutions. They have also met and covered all the app's requirements.

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CEO, Communications Company

Sarvadhi Solutions Private Limited's support has driven improvements in the client's customer retention rate. The reliable partner delivers on time, addresses issues immediately, and communicates well. They leverage their passion and expertise into valuable insights that further elevate the app.

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